Privacy Policy

Last Updated: August 2026

At Vanefield, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, make a purchase, contact us, or otherwise use our services.

By using our website and services, you acknowledge the practices described in this Privacy Policy.

Section 1 – Information We Collect

When you purchase from Vanefield, create an order, contact our support team, or otherwise interact with our store, we may collect personal information you provide directly to us, including:

• Name

• Billing address

• Shipping address

• Email address

• Phone number

• Order information

• Payment-related information

• Customer service communications

When you browse our website, certain information may also be collected automatically, including:

• IP address

• Browser type

• Device type

• Operating system

• Pages viewed

• Referring website

• Approximate location based on IP address

• Website interaction and usage data

This information helps us operate our store, process orders, improve our services, prevent fraud, and better understand how customers interact with Vanefield.

Section 2 – How We Use Your Information

We may use your personal information to:

• Process and fulfill orders

• Process payments

• Arrange shipping and delivery

• Provide order confirmations and tracking information

• Handle returns, refunds, replacements, and warranty claims

• Provide customer support

• Detect and prevent fraudulent or unauthorized transactions

• Improve our website, products, and customer experience

• Maintain the security of our services

• Comply with applicable legal obligations

• Send marketing communications where permitted and where you have provided any required consent

We only use personal information for purposes reasonably related to operating and improving Vanefield and providing our products and services.

Section 3 – Email & Marketing Communications

With your consent, where required, we may send you communications regarding:

• New Vanefield products

• Special offers

• Promotions

• Product launches

• Store updates

• Other Vanefield news

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us at:

support@vanefield.com

Unsubscribing from marketing communications does not prevent us from sending transactional messages relating to your orders, payments, shipping, returns, warranty claims, or customer service requests.

Section 4 – Consent & Legal Basis

When you provide personal information to complete a transaction, place an order, arrange delivery, request a return, contact customer support, or otherwise request a service from Vanefield, we use that information as necessary to provide the requested service.

Where applicable law requires consent for certain uses of personal information, such as specific marketing or advertising activities, we will request that consent where required.

Depending on your location, we may process personal information based on one or more legal grounds, including:

• Your consent

• Performance of a contract with you

• Compliance with legal obligations

• Our legitimate business interests

• Prevention of fraud and protection of our services

Withdrawing Consent

Where our processing is based on your consent, you may withdraw that consent at any time.

You may also contact us to request access to, correction of, or deletion of certain personal information, subject to applicable law.

Contact us at:

support@vanefield.com

Section 5 – Shopify

Our online store is hosted through Shopify, which provides the e-commerce platform that allows Vanefield to offer products and services online.

Shopify may process and store certain personal information on our behalf in connection with operating our online store.

Information processed through Shopify is subject to Shopify's security practices, privacy policies, and applicable data protection requirements.

For more information regarding how Shopify processes personal information, customers may review Shopify's official privacy documentation.

Section 6 – Payments

Payments may be processed through Shopify or other authorized third-party payment providers.

Vanefield does not necessarily receive or directly store your complete payment card information.

Payment providers may collect and process payment details necessary to authorize and complete your transaction.

Payment information is handled according to the security requirements and privacy practices of the applicable payment processor.

Payment providers used by our store may comply with applicable payment security standards, including the Payment Card Industry Data Security Standard (PCI-DSS) where required.

Section 7 – Third-Party Service Providers

Vanefield works with third-party service providers that help us operate our business.

These providers may include:

• E-commerce platform providers

• Payment processors

• Shipping and logistics companies

• Email and communication providers

• Customer service platforms

• Analytics providers

• Advertising and marketing providers

• Fraud prevention services

• Website and technology providers

These service providers may process personal information only as necessary to perform services for us or as otherwise permitted under their own privacy policies and applicable law.

Some service providers may operate in jurisdictions different from your own.

As a result, your information may be processed or stored in countries whose privacy laws differ from those in your country of residence.

Where required, appropriate safeguards may be used for international transfers of personal information.

Section 8 – Disclosure of Personal Information

We may disclose personal information when reasonably necessary to:

• Fulfill your order

• Process payments

• Arrange shipping and delivery

• Provide customer support

• Prevent fraud or unauthorized transactions

• Operate and improve our business

• Comply with legal obligations

• Respond to lawful requests from government authorities

• Enforce our Terms of Service or other agreements

• Protect the rights, property, or safety of Vanefield, our customers, or others

We may also disclose information as part of a business transaction such as a merger, acquisition, financing, restructuring, or sale of business assets, subject to applicable legal requirements.

Vanefield does not sell your personal information in the ordinary meaning of exchanging personal information directly for money.

Certain advertising or analytics activities may, however, be considered a "sale," "sharing," or targeted advertising under specific privacy laws. Where applicable, customers may have rights to opt out of these activities.

Section 9 – Cookies & Tracking Technologies

Vanefield and our service providers may use cookies and similar technologies to operate and improve our website.

These technologies may help us:

• Remember your preferences

• Maintain your shopping cart

• Understand website usage

• Improve website functionality

• Measure website performance

• Prevent fraud

• Provide relevant advertising

• Measure the effectiveness of marketing campaigns

Some cookies are necessary for the website to function properly, while others may be used for analytics, personalization, or advertising.

Where required by applicable law, we will provide options to manage non-essential cookies or obtain consent before using them.

You may also be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

Section 10 – Advertising & Analytics

We may use analytics and advertising services to understand how customers interact with Vanefield and to improve our advertising.

These providers may collect information regarding your device, browsing activity, interactions with advertisements, and activity across websites or services.

Depending on your location and applicable privacy laws, you may have the right to opt out of certain targeted advertising, sharing, or similar processing activities.

Section 11 – External Links

Our website may contain links to websites, applications, or services operated by third parties.

Once you leave the Vanefield website or interact with an independent third-party service, their privacy practices may apply.

Vanefield is not responsible for the privacy practices, security, or content of independent third-party websites.

We recommend reviewing the privacy policies of any external services you use.

Section 12 – Data Security

Vanefield takes reasonable administrative, technical, and organizational measures designed to protect personal information against:

• Unauthorized access

• Unauthorized disclosure

• Loss

• Misuse

• Alteration

• Destruction

Our website and service providers may use encryption and other industry-standard security measures to protect data during transmission and storage.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Section 13 – Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfill the purposes described in this Privacy Policy

• Maintain appropriate business and transaction records

• Provide customer service

• Process returns and warranty claims

• Prevent fraud

• Resolve disputes

• Comply with tax, accounting, legal, and regulatory requirements

Retention periods may vary depending on the type of information and applicable legal obligations.

When information is no longer reasonably required, we may delete or anonymize it in accordance with applicable law.

Section 14 – Your Privacy Rights

Depending on where you live, you may have certain rights relating to your personal information.

These rights may include the ability to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of personal information

• Request a copy of certain personal information

• Object to or restrict certain processing

• Withdraw consent where processing is based on consent

• Opt out of certain marketing communications

• Opt out of certain targeted advertising or data-sharing activities where applicable

These rights are subject to applicable laws, exceptions, and verification requirements.

To submit a privacy request, contact:

support@vanefield.com

We may need to verify your identity before processing certain requests.

Section 15 – California Privacy Rights

Residents of California may have additional rights under applicable California privacy laws.

Subject to applicable requirements and exceptions, these may include rights to:

• Know what categories of personal information are collected

• Access certain personal information

• Request correction

• Request deletion

• Know certain categories of third parties receiving personal information

• Opt out of qualifying sales or sharing of personal information

• Limit certain uses of sensitive personal information, where applicable

• Receive equal service and pricing when exercising privacy rights

Requests may be submitted by contacting:

support@vanefield.com

Section 16 – International Customers

Vanefield serves customers in multiple countries.

If you access our services from outside the United States, your personal information may be transferred to and processed in the United States or other countries where our service providers operate.

Depending on your jurisdiction, you may have additional rights under applicable privacy laws, including laws governing data access, correction, deletion, objection, portability, and international data transfers.

We will handle applicable privacy requests in accordance with the laws that apply to our operations and your request.

Section 17 – Children's Privacy

Our products and services are not directed toward young children.

We do not knowingly collect personal information from children in violation of applicable privacy laws.

If you believe a child has provided personal information to Vanefield without appropriate authorization, please contact us at support@vanefield.com so we can review the matter and take appropriate action.

Section 18 – Changes to This Privacy Policy

Vanefield may update this Privacy Policy from time to time to reflect changes in:

• Our business practices

• Our services

• Technology

• Legal requirements

• Privacy regulations

When changes are made, the updated policy will be posted on our website and the Last Updated date will be revised.

Where required by law, we may provide additional notice regarding material changes.

Section 19 – Contact Us

If you have questions about this Privacy Policy, would like to exercise an applicable privacy right, or wish to request access, correction, or deletion of your personal information, please contact us:

Vanefield
Email: support@vanefield.com
Address: 1450 Brickell Ave, Suite 1900, Miami, FL 33131, USA

We will review privacy requests and respond in accordance with applicable privacy laws.